Preventing Bites in the Veterinary Hospital

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Bites can be prevented in the hospital environment when staff is trained properly in understanding body language and when they understand force free, positive techniques. Keeping our patients under threshold while in the hospital is critical and learning alternate ways to handle a fearful animal is needed to keep the staff safe

Program agenda: Recognize signs of an anxious or fearful dog or cat o Fight, flight or freeze Ways to keep your patient under threshold ○ Desensitize/ Counterconditioning ○ Medications/ supplement ○ Go slow - take multiple appointments instead of “all in one” ○ Think outside of the box – exam outdoors or in the car Things clients can do ○ Muzzle training at home ○ Happy vet visits ○ Pre-med before appointments ○ Work with a force free, positive reinforcement trainer

Learning Objectives: The attendee will learn that if body language is understood, staff can prevent bites Attendees will be able to share tips with staff and others about how to help prevent bites Attendees will understand why and how some medications can help prevent bites and how they can not only help the staff, but can help the patients too.


Shannon Riley-Coyner, RVT, CPDT-KA, KPA CTP

Continuing Education Units Available!


How are the webinars/ courses presented? • Take at your own convenience! • Prerecorded webinar/ course • Each webinar/ course is designed to take at your own pace • Attendance requires internet connection, computer speakers and a notepad

CEUs are available on the following Webinars

Understanding & Helping Your Reactive Dog Understanding Canine Body Language How Animals Learn Can Your Dog Benefit From Playing With Food Toys? Canine and Feline CPR and First Aid Do You Have Compassion Fatigue? Understanding & Preventing Separation Anxiety


Reactive Dog Rehabilitation Program